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Uber is forcing six-hour rest breaks on busy US drivers


To curb drowsy driving, the app goes offline after 12 hours on the road. With its latest app update, Uber is forcing US drivers to take a six hour break after working 12 straight hours. The company implemented a similar feature in the UK earlier this year, but lets American drivers work two hours longer. The app will issue three warnings, starting after 10 hours of straight driving, before going offline and forcing drivers to stop. The aim is to put a halt to drowsy driving that causes 4,000 accidents a year, the company said in a statement. The feature will count most driving time, including being stopped at a light, with the exception of a few things like when you're waiting in an airport parking lot. Uber said it drew on driver experience and road safety groups to calculate the totals. "There's definitely a lot of third-party expertise that has gone into our thinking," Uber safety head Sachin Kansal told TechCrunch. " But it's also that we know how our drivers drive, we know road conditions, so we have baked all that into it as well. " The change won't affect most drivers, as over 60 percent don't use Uber more than 10 hours a day. It's quite likely that the app won't even stop those who work more than 12 hours. Sherpashare, a driver assistant app, estimated that nearly three-quarters of drivers use more than one service. That would enable them to, say, use Uber for the first part of a day, then flip to another and keep working as long as they want. Nevertheless, Uber put a lot of thought into the feature before implementing it in the US. Based on data it gathered in the UK, Australia and elsewhere, it introduced the extra notifications so that the limit doesn't surprise drivers when they hit it. Rival Lyft offers a similar feature, but lets drivers operate 14 hours before shutting them off and doesn't offer as many notifications.

Uber will require drivers in the US to take six-hour breaks between long shifts


In an effort to combat drowsy driving, Uber announced today that it would require its most frequent drivers to take six-hour breaks after driving for 12 hours straight. Uber is updating the driver version of the app so that it logs off after counting 12 hours of driving, and drivers will not be able to log on until after the app registers six hours offline. The update is expected to roll out nationally over a two-week period. Drivers will also receive a warning after 10 hours of driving to let them know they are approaching the 12-hour limit. A second warning will come after the 11th hour, and a third notification will serve as a 30-minute warning. Uber is framing its new policy as an effort to combat drowsy driving. The companys announcement includes statistics from the National Sleep Foundation and quotes from representatives of the Governors Highway Safety Association. Drowsy driving is the cause of up to 6,000 fatal crashes annually, according to the National Highway Traffic Safety Administration. We want to keep our riders and drivers safe, said Sachin Kansal, Ubers Director of Product Management, told The Washington Post. The approach we have taken is irrespective of whos responsible for managing this. We want to help the drivers manage that in the app so they have all the visibility, so they know how much they can drive and when they need to go offline. Kansal said the app will measure driving time using GPS and telematics to detect whether the vehicle is moving. Short waits, such as those at stoplights, will count against workers driving time. But longer waits such as those in airport cues, and other idling exceeding five minutes, will not count. Because the clock is cumulative, a driver can be prompted to take a break even if they havent driven driven for 12 hours consecutively. For example, someone who has picked up fares in two, six-hour spurts — without taking six hours of rest in between — would have their app disabled after the second leg. Uber rolled out a similar policy in New York City in 2016, in which drivers who are on the road longer than 12 hours risked temporary deactivation. The policy followed a New York Post article that tracked a handful of Uber drivers who reported driving 16–19 hours a day. Meanwhile, Uber drivers in the UK are required to take six-hour breaks after 10-hour shifts in a new policy enacted earlier this year.