Groups Similar Look up By Text Browse About

Similar articles
Article Id Title Prob Score Similar Compare
111624 ARSTECHNICA 2018-12-6:
Bethesda’s attempt to fix a Fallout 76 blunder leaks angry shoppers’ PID
1.000 Find similar Compare side-by-side
112063 ENGADGET 2018-12-6:
Bethesda’s ‘Fallout 76’ woes continue with sensitive player data leak
0.950 0.622 Find similar Compare side-by-side
111555 ENGADGET 2018-12-4:
'Fallout 76' Power Armor Edition buyers will get their canvas bags
0.047 0.557 Find similar Compare side-by-side
112008 THEVERGE 2018-12-6:
Obsidian’s The Outer Worlds looks like sci-fi Fallout
0.397 Find similar Compare side-by-side
111877 ENGADGET 2018-12-6:
Obsidian's 'The Outer Worlds' is basically 'Fallout' in space
0.368 Find similar Compare side-by-side
112117 ARSTECHNICA 2018-12-7:
Obsidian Entertainment finally announces its Fallout: New Vegas successor
0.361 Find similar Compare side-by-side
112080 VENTUREBEAT 2018-12-6:
Obsidian announces The Outer Worlds sci-fi RPG for PC, PS4, and Xbox One
0.357 Find similar Compare side-by-side
112073 VENTUREBEAT 2018-12-6:
Conan game announcement coming during Kinda Funny’s December 8 showcase
0.336 Find similar Compare side-by-side
112272 ENGADGET 2018-12-8:
'Anthem' demo will be open to everyone on February 1st
0.327 Find similar Compare side-by-side
111707 ARSTECHNICA 2018-12-5:
Dozens of hidden game names found in PlayStation Classic source files
0.313 Find similar Compare side-by-side
112285 THENEXTWEB 2018-12-8:
Here’s how a second-hand game market for digital copies should work
0.309 Find similar Compare side-by-side
112336 ZDNET 2018-12-8:
Malicious sites abuse 11-year-old Firefox bug that Mozilla failed to fix
0.305 Find similar Compare side-by-side
111590 VENTUREBEAT 2018-12-4:
Quora reveals data breach that may have impacted 100 million users
0.304 Find similar Compare side-by-side
112019 ENGADGET 2018-12-6:
You can try out 'Shadow of the Tomb Raider' for free
0.294 Find similar Compare side-by-side
112017 THEVERGE 2018-12-6:
EA teases Dragon Age 4 at The Game Awards
0.294 Find similar Compare side-by-side
111999 THEVERGE 2018-12-6:
Journey headed to PC via Epic’s new Steam store rival
0.294 Find similar Compare side-by-side
112259 ENGADGET 2018-12-8:
China forms video game ethics committee as part of crackdown
0.287 Find similar Compare side-by-side
112240 ENGADGET 2018-12-6:
'Stranger Things 3: The Game' has pixelated action for all platforms
0.287 Find similar Compare side-by-side
111516 THENEXTWEB 2018-12-4:
Sexual violence should never be the goal of a video game
0.285 Find similar Compare side-by-side
112050 ENGADGET 2018-12-6:
On-stage mistake means OnePlus won't have the first Snapdragon 855 phone
0.282 Find similar Compare side-by-side
112244 ENGADGET 2018-12-6:
'Rage 2' serves up open world mayhem on May 14th, 2019
0.281 Find similar Compare side-by-side
112024 VENTUREBEAT 2018-12-6:
Anthem gets VIP demo in January for anyone who preorders
0.278 Find similar Compare side-by-side
111416 THENEXTWEB 2018-12-4:
Epic Games announces its dev-friendly Steam competitor
0.277 Find similar Compare side-by-side
111571 VENTUREBEAT 2018-12-4:
Battlefield V’s Tides of War update delayed due to bug (updated)
0.274 Find similar Compare side-by-side
112104 THEVERGE 2018-12-7:
Pillowfort wants to be the Tumblr alternative, but it’s not ready yet
0.272 Find similar Compare side-by-side


ID: 111624


Date: 2018-12-06

Bethesda’s attempt to fix a Fallout 76 blunder leaks angry shoppers’ PID

The bug: if you filed a "support ticket," you saw every shopper's threads, replies. Bethesda's latest video game, Fallout 76, launched last month with its share of uneven reviews and responses (including our own), and chief among players' complaints is that the always-online game is quite buggy. But to borrow a term that Bethesda itself used to describe the game's pre-release beta period, Fallout 76 is facing a new "spectacular issue," albeit one that's technically outside of the game client. Instead, the issue comes from the game's equally troubled $200 Power Armor edition: buyers of the Power Armor edition who went to Bethesda's site to resolve the issue were seeing their personally identifying data (PID) leaked to everybody else who was trying to resolve the issue. This requires backing up for context. Fallout 76 could be pre-ordered in a pricey Power Armor set, complete with a wearable replica helmet and a tote bag. As I pointed out in a November unboxing article, that bag turned out to be "a cheap, flimsy carrying case," but what I didn't realize at the time was that Bethesda had originally advertised a higher-quality canvas bag as part of the $200 set. Once orders for the set began shipping to players, their outcry prompted Bethesda to respond with a token of apology: a $5 voucher for Fallout 76's in-game cosmetics store. Fans took umbrage with the token by pointing out a hilarious irony: that amount of credit couldn't even buy a virtual canvas bag within the game in question. Bethesda soon followed this with a seemingly more-fitting offer: an actual canvas bag, just like the publisher had originally promised. This required logging onto Bethesda's help-ticket system and submitting a few things for replacement-bag processing: a picture serving as proof of purchase, complete with hand-written name, username, and receipt, along with a shipping address and phone number. On Tuesday, however, user reports began circulating with an ominous allegation: that anyone who filed a support ticket at Bethesda's site was receiving a lot of replies to their threads. As in, every ticket going through the system. From Bethesda's own forums: I went on the support website today to update a ticket of mine, and surprisingly (or not...) I ended up being able to see all sorts of tickets, with people putting their personal information in them, like receipt screenshots, names, addresses, and so on. I'm assuming this is a bug in the website, because I don't see for what reason Bethesda would make tickets public. I'm not going to paste screenshots of what I have access to for the privacy of people, but I can see receipts of people from all over the world, and if I can, other people probably can, too. It seems like the code of the website sucks as much as the one of the game. Shortly after this post went live, the thread was updated by a moderator to indicate that it would be locked, but users were still able to reply to the thread. That "thread locked" notice went away shortly afterward, with an indication that the data-leak issue had been resolved. I was unable to file a ticket to attempt to replicate the issue, however, as the ticket-submission page was still missing its "submit" button as of press time. Other Reddit users added their own allegations of the same issue, with one public screenshot showing multiple, confused replies to the same support-ticket thread. (This public screenshot includes no personally identifying data; screenshots with other users' addresses and photos have since been taken down.) We have reached out to affected Reddit users and will update this report with any responses. Bethesda representatives did not immediately respond to Ars' request for comment about the validity of these claims or how the company squashed the bug in question.