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ID: 98274

URL: https://www.engadget.com/2018/09/13/walmart-relaunches-jet-same-day-grocery-delivery/

Date: 2018-09-13

Walmart relaunches Jet.com with same-day grocery delivery in NYC

It plans to tailor its site based on the customers city. Walmart purchased Jet.com back in 2016, a move likely aimed at helping the retailer compete with rival Amazon. Now, Walmart has relaunched the site with new features. Going forward, Jet.com will now cater more towards city dwellers, and the site's images and offered products will be tailored based on the customer's location. This localization is kicking off with New York City, but TechCrunch reports that it will roll out to more cities as well. Boston, Philadelphia and Washington, DC are up next. In NYC, Jet.com is also offering three-hour same-day and next-day grocery delivery for a $6 fee. Deliveries will be managed by another Walmart acquisition, Parcel, and the company says it will consider expanding the service to additional cities in the future. Additionally, Jet.com will also offer personalized recommendations, different shopping experiences for each product category and the ability to build shopping lists with Siri. Next month, Jet.com will also begin offering Nike and Converse products. "I am so excited to relaunch Jet to consumers today," Jet.com President Simon Belsham told TechCrunch. " As a retailer, we must build experiences that customers love and trust, backed by strong values. For Jet, this means offering a more tailored shopping experience combined with a unique assortment of great brands in a way that brings empathy back into e-commerce. This is only the beginning for Jet."



ID: 98324

URL: https://techcrunch.com/2018/09/13/walmarts-jet-com-relaunches-site-with-focus-on-urban-shoppers-same-day-grocery-delivery/

Date: 2018-09-13

Walmart’s Jet.com relaunches site with focus on urban shoppers, same-day grocery delivery

Jet .com, the e-commerce site Walmart acquired in 2016 for $3 billion, is relaunching itself today with an upgraded look and assortment, as well as a stronger focus on serving the needs of shoppers in urban metros. The sites updated catalog now features an assortment thats more relevant to city shoppers interests across categories like grocery, home, fashion, beauty and electronics, the company says. It will also introduce 3-hour grocery delivery as a challenge to Amazons Prime Now. Specifically, the site will now be localized to the city where the shoppers live. This localization involves the use of localized imagery and messages on the homepage and elsewhere, as well as Jets decisions about what products are featured in its assortment for that region. The site will also transition from a daytime theme to a nighttime theme as the day progresses. These localization efforts begin with New York, but will roll out to other cities over time. According to Simon Belsham, President of Jet.com, the Northeast will be a priority. After NYC, it will local sites for Boston, then Philadelphia, then D.C. The site will also focus on helping shoppers more easily reorder items and will be personalized to shoppers own preferences, in terms of things like product recommendations and when reorder reminders appear. And it will tailor its shopping experiences for each product category in different ways. The way consumers are inspired by and shop for fashion is very different than food, Belsham explains to TechCrunch. When shopping for fashion, consumers want to shop the look, shop select styles and see the styles on real people so imagery and video are important. For food, they want to see the brands and the products and confirm they will be fresh and quality, he continues. They also want to save time and get their weekly grocery needs plus stock up items. So its important for the imagery to be clear and crisp and offer scheduled delivery windows that consumers can get at a time convenient to their busy lives, he says. Voice computing is another key focus, but Walmart isnt going to leverage rival Amazon.coms Alexa platform for that, of course. Instead, it will allow iOS users to build lists using Siri voice commands. For example: Siri, add bananas to my grocery list. Another big shift for the revamped Jet.com is its new offering of three-hour same-day grocery delivery and next-day delivery options. Delivery will be provided through most of New York City via Parcel, the last-mile delivery startup it acquired in 2017 with the intention of launching same-day delivery in the city. At launch, the majority of New York City customers will be able to select 3-hour delivery of groceries and other everyday essentials, including those from local and small businesses, like Bedford Cheese Shop, Pat LaFrieda meats, Orwashers Bakery, Big Gay Ice Cream, and Just Bagels. The decision to work with area businesses is similar to how Amazon Prime Now works with local shops, grocers, and restaurants. Online grocery customers will be able to give Jet.com instructions on where to leave items, and groceries will arrive in recyclable, insulated bags that keep foods cold for up to three hours. While not necessarily related to city shoppers needs, Jet also today announced a strategic partnership with Nike that will see the site offering online consumers a selection of Nike and Converse products in a fully-branded experience. The debut assortment will include hundreds of products across apparel, footwear and accessories for men, women and children, including essentials for running, training and sportswear, Jet.com says. Fashion and apparel is one of the top-growing categories online and more retailers have figured out how to get shoppers to buy products that usually require try-on through innovative programs, like Amazons home try-on service, Prime Wardrobe, or through leveraging their brick-and-mortar footprint for returns. Brands, meanwhile, have benefitted from the exposure provided by being available to consumers through these e-commerce giants sites. For example, Lord & Taylor just set up shop on Walmart.com and just days ago, J.Crew announced it was launching a storefront on Amazon. Despite these moves to prioritize the needs of urban shoppers, Jet.com will not close down its site to shoppers outside major metros. The site will remain available to all consumers nationwide, Belsham says. I am so excited to relaunch Jet to consumers today, said Belsham, in a prepared statement about the launch of the updated site. As a retailer, we must build experiences that customers love and trust, backed by strong values. For Jet, this means offering a more tailored shopping experience combined with a unique assortment of great brands in a way that brings empathy back into e-commerce. This is only the beginning for Jet, he said.  



ID: 98345

URL: https://www.theverge.com/2018/9/13/17855070/walmart-jet-com-relaunch-amazon-prime-now

Date: 2018-09-13

Walmart relaunches Jet with three-hour deliveries to take on Amazon Prime Now

Following its $3 billion acquisition of Jet.com in 2016, Walmart is relaunching the site today with new features that signify its efforts to take on retail giants like Amazon. The rebranded Jet.com is now focusing on appealing to shoppers in major metro cities like New York where their shopping experience will be tailored with localized imagery and messages, and, most significantly, three-hour deliveries. Its another play in Walmarts book to dethrone Amazon as the top retail giant, a direct challenge to Amazon Prime Nows same-day grocery delivery. Deliveries in New York will be fulfilled through Parcel, the same-day, last-mile delivery company that Walmart acquired in 2017. Not to be outdone by Alexa, Jet.com is adding iOS voice activation so shoppers can use Siri to build grocery lists through the mobile app. Shoppers will also be given personalized product recommendations based on previous orders and reorder suggestions based on restocking predictions. The relaunch took place today just as Walmart announced the acquisition of another delivery service, Cornershop. The service, which offers on-demand delivery of groceries from retailers in Mexico and Chile, was acquired for $225 million today. Its just one move of many for the traditional brick-and-mortar retailer to make its way into the tech space.